Data collector Status in PC is incorrect after Data Aggregator Migration
Article ID: 95497
CA Infrastructure ManagementCA Performance Management - Usage and Administration
Data aggregator was migrated from an old server to the new server as the documentation in the wiki after which the Data aggregator and Data collector were showing correct status on CA Performance Center however after a restart of the Data aggregator the Data collector status is System health is failed.
Administration/Manage Data Source: all seems OK DataCollector: seems to be OK, STATUS green, Collecting Data. Graphs and dashboard seems to be OK. But: System health failed. If you click on it: Sync Normal, DA Normal, DC: Failed
CA Performance Management 3.5
Performance Center is polling the wrong Data aggregator to get the status of the Data collectors.
Following are the steps to check if Performance center is trying to poll the old Data Aggregator for Data collector status.
a) Login to following URL to enable debug on PC Side
ERROR | Status Poller-thread-1 | 2018-05-11 12:06:47,032 | com.ca.im.portal.services.status.impl.Utils | Failed in sending REST: http://oldDA:8581/rest/dcms java.net.UnknownHostException: oldDA at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:589) at java.net.Socket.connect(Socket.java:538) at java.net.Socket.<init>(Socket.java:434) at java.net.Socket.<init>(Socket.java:286) at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80)
If we are seeing the above. Please restart the CA Performance Center Services