Agent with People Soft Plugin failing to start

Products

• Workload Automation Agent

Issue/Introduction

Workload Automation Agent fails to start after PeopleSoft plugin installation. The peoplesoft.log file shows the error:
main.MainThread.CybPsPluginDriver.runApplication[:135] - java.lang.NoClassDefFoundError: oracle/dms/console/DMSConsole

Environment

Any OS
Oracle Database
PeopleSoft 9.1
PeopleTools 8.52.11

Cause

It is likely that some unnecessary JDBC drivers have been copied over to the agent jars/ext directory. You only need the ojdbc8.jar file.

Resolution

Remove any unnecessary JDBC drivers. FYI, the only JDBC driver necessary is ojdbc8.jar.