We need to integrate our alarms to a third party tool. We need to update the alarm with information based on robot and message so that when the alarm gets to our third party application they can use the information to properly route the alarms.
How can we update alarms user fields using NAS LUA script to be able to add custom information in-order to be used by third party tools.
Below is a sample script to update custom1 field using nas.
msg = "Custom Value for Ticketing system" event.custom1= msg print("Script Custom 1" .. event.custom1) return event