PPM New UX link in Test points to Prod after data refresh from prod to test

Products

• Clarity PPM On Premise

Issue/Introduction

After refreshing the data from Prod to Test, the link to the new UX in the test environment is pointing to the production environment.

Environment

CA PPM 15.3 and above (SaaS and On-Premise)

Cause

Due to the data refresh, the data that came over from prod to test contained the links that were set up in production, thus those links have the production URL in them.

Resolution

To fix this issue, you must edit all custom links that have been created to point to the appropriate test environment URL.   For additional information and steps regarding the creation of menu links, please see the documentation section called "CA PPM Studio Menus and Links" in the PPM Documentation at Documentation

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/16-1-3/using/Getting-Started-with-Clarity-Administration/new-user-experience-administration-and-configuration.html#concept.dita_cbcb0231965af3ecce3113d145e1ba1e1e8b3f32_CreateaMenuLinkinClassicPPMtotheppmnew