Enabling debug /trace for the iGateway Services

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

To enable debugging or traceining in the iGateway service changes to the logging.properties file must be made

Environment

Autosys 12.x
EEM 12.x
iGateway 4.x

Resolution

Windows default file location:
c:\Program Files\SC\iTechnology\logging.properties

Linux default file location:
 /opt/CA/SharedComponents/iTechnology/logging.properties

Make the following changes:
For this line....log4cplus.rootLogger=ERROR, ServerLogFile   change ERROR to TRACE
For this line...log4cplus.appender.ServerLogFile.MaxFileSize=5MB   change 5MB to 10MB
For this line...log4cplus.appender.ServerLogFile.MaxBackupIndex=5   change 5 to 10
 

Stop and Start the iGateway service.

Additional Information

how to start iGateway
run as root
$IGW_LOC/S99igateway start
$IGW_LOC/S99igateway stop