PPM Health Report Showing Time Slice Error
search cancel

PPM Health Report Showing Time Slice Error

book

Article ID: 94985

calendar_today

Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

When we ran the PPM health report there are errors showing in the time slice section. 

When hovering over the error icon, it shows a popup stating that the "from date" and "number of periods" must match for all items in that time slice period (daily, weekly, monthly etc.).  

Cause

This alert in the health report is caused by the there being time slices which have the same slice period, and number of periods, but have different "from" dates.

Resolution

Edit the time slices to meet the following requirements: 

1. The FROM dates on weekly time slices must be set to a Monday

2. The FROM dates on monthly time slices must be set to the 1st of the month

3. Ensure that the FROM date, the slice period, and number of periods match on the different set of time slices

Run the health report again, which should now show the errors/warnings are resolved.