"No policies found" message returned from GUI

Products

• Dynamic Capacity Intelligence

Issue/Introduction

All the defined policies are correctly listed on the CA Dynamic Capacity Intelligence GUI and all the details are shown, but, when clicking on the Queued one, a window with a 'No policies found‘ message is displayed.

Environment

Release: CADCIU00200-1.5-Dynamic Capacity Intelligence-MSU
Component: DYCAPI

Cause

Some of the policy files, stored in the xml subdirectory, were in EBCDIC format while other ones were in ASCII format.
 

Resolution

Convert all the policies files to a single format (e.g. to EBCDIC).