CAMM pack data not making it from the Engine to the Presenter

Products

• CA Mediation Manager

Issue/Introduction

After getting a device pack working and seeing the expected data results on the Local Controller (LC).  On the Presenter/Data Collector (DC)  that should receive the data from the LC and forward on to the Data Aggregator (DA), no data is seen

Environment

CA Performance Mangement 3.2
CA Mediation Manager 3.2
Engine and Presenter on different hosts

Resolution

The Delivery Service on the Local Controller the Engine is on sends a request through the LocalController to the MultiController to locate the IP address and TCP port of the Presenter.

The Delivery Service must be able to contact the Presenter on that address/TCP port.

The port can be seen in the CAMM UI :

 

 

Additional Information

NA