CA Identity Portal attribute is showing as N/A instead actual value
Article ID: 93678
Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
Issue/Introduction
When users are searched ("Access -- > User Search") in Identity Portal UI the name attribute which is configured to populate {First Name} {Last Name} per GUI configurations, isn't displaying. It is showing as N/A. This is working fine in other existing environments.
Environment
Identity Portal 14.1
Resolution
If other attributes are loading successfully but a few specific ones are failing this could be because the mapping to the connector itself is misconfigured.
1) Log into Identity Portal Admin UI
2) Click Setup-> Managed Object Attributes
3) Find the attributes that are failing. You need to verify the attributes match the attributes from the connector.
4) You should notice a difference, make the modification and retest. You should notice the N/A now populates the correct values.
1) Log into Identity Portal Admin UI
2) Click Setup-> Managed Object Attributes
3) Find the attributes that are failing. You need to verify the attributes match the attributes from the connector.
4) You should notice a difference, make the modification and retest. You should notice the N/A now populates the correct values.
Feedback
Yes
No
Powered by
