BG Action Trace is not showing any job related data
Article ID: 93568
Clarity PPM SaaSClarity PPM On Premise
There is no data being generated in the bg trace logs for any jobs even though app tracing is working.
Release: Component: PPMENV
In security.logs ->Log Viewer, ensure 'Trace jobs' is checked under the 'Action Tracing' section. Below are the steps to ensure this setting is set to trace jobs: IMPORTANT: As mentioned in the Log Viewer details page, Job tracing can have a negative environmental impact and should only be done when necessary and for brief amounts of time. 1. If access is provided, <server>/niku/nu#action:security.logs can be entered from the browser URL. 2. Click Logs > Edit Configuration. 3. In the 'Action Tracing' section, check the check box next to 'Trace jobs' and click 'Save'
Reference: KB000009353 for more details on Using PPM Action Trace