For new ITCM agent Install or agent uninstall
Download the attached ca-sm-installer file, and replace this file in your Linux installation source files.
Once replaced, rerun the ./installdsm
script and the installation will proceed.
It is recommended to update all instances of ca-sm-installer
on your ITCM DVD media, and then re-import all your Linux packages using dsmpush.dms
:dmscript dsmpush.dms copy -Linux -am -sd -rc -regdm -regsdFor ITCM agent upgrades
For ITCM agents already installed on a Linux system that has glibc-2.17-222 or newer already installed, you will need to upgrade LSM (ca-sm-installer) first, before pushing the agent upgrade.
Refer to this KB for full details:https://comm.support.ca.com/kb/exit-code-7-when-upgrading-itcm-agent-on-redhat-7-x-server/kb000106812