Group Model Password Lost

Products

• CA Plex

Issue/Introduction

Is there any way to reset the group model password?

Environment

CA Plex

Resolution

Every group model has a password file called MDLSUR.TAB where all the passwords are stored.

When you need to reset the Admin user password or any other password, you can reset this file.

You can do this by copying the MDLSUR.TAB file from the null group model (usually stored at C:\Users\Public\Documents\CA\Plex\7.2.1\Model) to the group model directory that you need to reset.

This will reset all passwords for all users, so when you do this, all users will need to reset their passwords.