How to create an Obsolete Computers or Obsolete Users Group?

Products

• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

CA Client Automation collects data of Machines and Users, but at some point, machines are removed from the environment and Users leave the company. If these assets are not removed from the DSM Explorer then we may have inaccurate information.

Environment

CA Client Automation - All Versions

Resolution

1. In the DSM Explorer drill down to Queries->Wizards->Obsolete Assets.

 

2. In the right pane select:

 

    The number of days before you consider an Asset obsolete and the Asset type you want to track.

 

    The Asset Type you want to delete Computers or Users ( you should create a Query for each).

 

    There is also a check box that we can check to automatically delete the machines.

 

     Some Users check this to automatically delete this so the whole process is automated.

     Some users wanted to make sure that the Machines or Users are really Obsolete and just have not checked in for a period of time. 

 

 Note:  It is recommended to create 2 Queries, after X months just put them in an Obsolete Group, but after Y months Automatically delete the Objects.   

 

 

3. Click 'Finish'. 

4. Under 'Computers and Users' you will see the Obsolete Computers(X months)/Obsolete Users Groups(X months) created. 

 

When the query is ran, it populates the assets which meets the criteria and then deletes them from the DSM Explorer.

 

Additional Information