Resources from CA Agile Central fail to get synced into CA PPM
Article ID: 93206
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Here are the steps to reproduce this issue:
1. Configure the Agile Central integration as AC to PPM
2. Create a project in PPM and select the integration previously configured
3. Run the Synchronize Agile Central job to create the initiative in AC
4. Create more than 20 features for the initiative in AC
5. Assign a different owner to each feature previously created
6. Run the Synchronize Agile Central job again
Expected Result: All features are created as tasks, and owners are either created as team members or display in the Missing Resources portlet.
Actual Result: Some resources are missing.
1. Configure the Agile Central integration as AC to PPM
2. Create a project in PPM and select the integration previously configured
3. Run the Synchronize Agile Central job to create the initiative in AC
4. Create more than 20 features for the initiative in AC
5. Assign a different owner to each feature previously created
6. Run the Synchronize Agile Central job again
Expected Result: All features are created as tasks, and owners are either created as team members or display in the Missing Resources portlet.
Actual Result: Some resources are missing.
Environment
CA PPM versions 15.3 and 15.4.
Cause
This issue is caused due to a defect, DE40517.
Resolution
Defect DE40517 has been fixed in Clarity 15.4.1
Additional Information
See KB 141061 - How to search for known Clarity PPM Issues using Self Service
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