User getting 304 error in Rally

Products

• Rally On-Premise
• Rally SaaS

Issue/Introduction

When the user is trying to switch between views in Rally, a 304 error message pops up and he cannot proceed.

Environment

Release:
Component: ACSAAS

Cause

304 Not Modified is an HTTP status code that is returned to the client when the cached copy of a particular file is up to date with the server. When a client such as a browser stores something in cache, it also keeps the Last-Modified header sent from the server.  

Resolution

To resolve the 304, Not Modified error, you will need to clear the browser cache.