Error Aprove Process
Article ID: 93079
Updated On:
Products
CA Release Automation - Release Operations Center (Nolio)
CA Release Automation - DataManagement Server (Nolio)
Issue/Introduction
We have a process where we need to aprove or reject a deployment but in both cases we get a Server Error without description I attach the screen.
Environment
Release Automation 6.4, 6.5
Cause
During investigation we identified that there is a proxy in between end-user and NAC a.k.a. DMS server. All the request is going via proxy. We validate that POST call of REST API call via REST client is correct getting processed and been reflected with correct status at ROC.
The approval happening via ROC UI itself is only having the issue, which on further analysis was identified that the PUT operation been disabled at proxy. When end user using ROC UI approving an approval it is PUT request which due to PUT operation disabled at Proxy is not getting processed.
The approval happening via ROC UI itself is only having the issue, which on further analysis was identified that the PUT operation been disabled at proxy. When end user using ROC UI approving an approval it is PUT request which due to PUT operation disabled at Proxy is not getting processed.
Resolution
The issue can be resolved by enabling PUT operation to went via proxy
Feedback
Yes
No
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