send_mail function return error code '9'
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send_mail function return error code '9'


Article ID: 93078


Updated On:


CA Automic Workload Automation - Automation Engine


After upgraded to AE12.1.1, the send_mail function and the mail notifications are not working anymore. In previous version with the same settings: SMTP settings in the CLIENT_SETTINGS, works fine.
With an mail notification object, we get the following error:
22.02.2018 10:30:52 U00050030 The SMTP client cannot create socket, error code '9', error description: 'Bad address format'.

With the send_mail function, we get:
2018-02-22 10:30:59 - U00020408 Mail error code 50030

According to the documentation, this error code means ""50030" - Error in socket creation."
Why does the internal smtp client has to open an socket for sending a mail?


Release: 12.1, 12.2
Component: AAUTEN


Defect - bug with mail notification and send_mail function


Fix status: Fixed

  • Automation.Engine 12.1.1 HF3 - Available
  • Automation Engine 12.2.0 - Available
  • Automation Engine 12.1.2 - Available