send_mail function return error code '9'
Article ID: 93078
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
After upgraded to AE12.1.1, the send_mail function and the mail notifications are not working anymore. In previous version with the same settings: SMTP settings in the CLIENT_SETTINGS, works fine.
With an mail notification object, we get the following error:
With the send_mail function, we get:
According to the documentation, this error code means ""50030" - Error in socket creation."
Why does the internal smtp client has to open an socket for sending a mail?
With an mail notification object, we get the following error:
22.02.2018 10:30:52 U00050030 The SMTP client cannot create socket, error code '9', error description: 'Bad address format'.
With the send_mail function, we get:
2018-02-22 10:30:59 - U00020408 Mail error code 50030
According to the documentation, this error code means ""50030" - Error in socket creation."
Why does the internal smtp client has to open an socket for sending a mail?
Environment
Release: 12.1, 12.2
Component: AAUTEN
Cause
Defect - bug with mail notification and send_mail function
Resolution
Fix status: Fixed
- Automation.Engine 12.1.1 HF3 - Available
- Automation Engine 12.2.0 - Available
- Automation Engine 12.1.2 - Available
Feedback
Yes
No
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