Variants with international characters are not displayed correctly in SAP jobs

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

When a SAP job contains variant with international characters (Swedish,German,French ...) then variant is not displayed correctly.
Job aborts with exitcode 100.

Environment

WORKLOAD AUTOMATION AGENT Release: 11.3.7, Operating System: 2012 SAP R/3 11.3.4

Resolution

Edit the agentparm.txt file under <installdir>/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT

Set communication.v2.nativeafmencoding=true

Restart the Agent using $CASHCOMP/bin/unisrvcntr start waae_agent-WA_AGENT

 

Additional Information

communication.v2.nativeafmencoding

Specifies whether an AFM coming from communication protocol revision two is considered to be encoded with native system encoding. (Parameter added in 11.3.07.)

• true

The agent assumes that the AFM is encoded with native system encoding.

• false

The agent assumes that the incoming AFM is encoded as UTF-8.

Default: false