Windows File Trigger job failing

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

A Windows File Trigger job that monitors a file on a network share:

insert_job: job_name    job_type: ft
machine: machine_name
owner: user@domain
watch_file: \\share\Folder\*.csv
watch_file_recursive: false
watch_file_type: CREATE
watch_no_change: 1
watch_file_change_type: SIZE

is failing immediately with the following error:

The \\share\Folder is unaccessible or an error has occurred.

Environment

Workload Automation AE 11.3.x
Windows

Cause

User that monitors the network resource (file on a network share) was not specified in the File Trigger job definition.

Resolution

Add watch_file_win_user attribute to the File Trigger job definition:

insert_job: job_name    job_type: ft
machine: machine_name
owner: user@domain
watch_file: \\share\Folder\*.csv
watch_file_recursive: false
watch_file_type: CREATE
watch_no_change: 1
watch_file_change_type: SIZE
watch_file_win_user: domain\user
 

Additional Information

More information about the watch_file_win_user attribute is available in the online documentation at the following URL:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/workload-automation-ae-and-workload-control-center/11-3-6-SP8/reference/ae-job-information-language/jil-job-definitions/watch-file-win-user-attribute-specify-a-windows-user-for-monitoring-unc-files.html