DXI How to set up additional Users on Tenant
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DXI How to set up additional Users on Tenant

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Article ID: 92955

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

  We have a shared user account in our organization but this makes auditing of actions performed difficult and  it also leads to a higher rate of account password being locked because of wrongly entered passwords.

We would like to set up individual user access to our tenant, including a CA Support user that we can share with CA Support in case of a problem needing reproduction and/or investigation.

How can we manage this?

Environment

Release: a7na00000004EDJ
Component:

Resolution

An admin user on the DXI Tenant can go to User Management

<Please see attached file for image>

DXI User Management

Then use "New User"

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Create New User


And enter the required details for the user to be added and choose the user role

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New User Details
 

Attachments

1558703927766000092955_sktwi1f5rjvs16ldt.jpeg get_app
1558703926009000092955_sktwi1f5rjvs16lds.jpeg get_app
1558703919679000092955_sktwi1f5rjvs16ldr.jpeg get_app