SAP Agent doesn't restart processing after loss of connectivity
Article ID: 92921
CA Automic Workload Automation - Automation Engine
The version 10.0.8. of the SAP Agent lost connectivity to the SAP R/3 system for several hours. After connectivity was successfully re-established by the agent, it didn't resume processing of tasks.
Automic SAP Agent Version 10.0.8. HF2 Windows Server 2012 R2 Oracle Java 1.8.0_161 SAP R/3
Unknown - Version 10 is out of maintenance since October 2017.
Upgrade to the latest supported version of the SAP Agent, which is compatible with the Automation Engine version installed. As a workaround, restarting the agent after the connectivity has been restored will resolve the processing issue.