CA Identity Manager Tasks and Roles Import errors

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

We had a fresh install of CA Identity Manager and CA SSO. After the environment was created, we tried importing the roles.xml. While the roles were importing, we observed this error inside the smps.log while importing the roles.xml

11:02:52,675 ERROR [ims.tasktrack.LLSDK] (Thread-169) SmApiException: retCode is [facility=4 severity=3 reason=0 status=2 message=SmImsCommand (createImsDirectory) Provider call failed 
Error Code was: -2147418012 
Error Message: Unknown Failure ID:4] apiObj tried to tunnel the following: {} 
11:02:52,675 ERROR [ims.tasktrack.LLSDK] (Thread-169) If the tunnel agent attempted to persist IDM environment-related linked data section names into the policy store, then this error message is benign as this tunnel call does not impact the integration and may be removed in future release. 
11:02:52,676 ERROR [stderr] (Thread-169) java.util.NoSuchElementException

Environment

Identity Manager 14.1
SSO 12.7

Resolution

As long as the roles are being imported correctly and aren't seeing any errors inside Identity Manager, as the error message suggests this is benign and could be safely ignored.