Why does the logged in user display as "Undefined" on the top right hand corner of the PPM window after upgrading?
Release: All Releases
Component: CA PPM INTEGRATIONS & INSTALLATIONS
The cache may have become corrupted after upgrading. To resolve this, you will need to flush the browser and application cache by performing the following steps:
Please, refer to this article for the complete information on how to clear the caches in Clarity PPM: 23812 - Clarity PPM: How to flush or clear the cache?
Similar problems might be encountered in the New UX. Refer to this article : 141041 - Avatar Displayed as 'Unknown' in the New UX