No emails over server can be sent in Version 12.1.1
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No emails over server can be sent in Version 12.1.1

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Article ID: 92770

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

In CA Automation Engine Version 12.1.1 no mails over Server can be sent. This affects command SEND_MAIL and Call-Objects. Error:

19.02.2018 13:47:11 U00050030 The SMTP client cannot create socket, error code '9', error description: 'Bad address format'.
 
It happen although no changes were made to the objects. The error message is misleading, as the issue has nothing to do with any address format.

Environment

Release: AUTWAB99000-12.1-Automic Workload Automation-Base Edition
Component:

Resolution

Install the fixed Version:

AE Server and Initialdata:

  • Automation Engine 12.2.0 - Available
  • Automation Engine 12.1.2 - Available
  • Automation.Engine 12.1.1 HF3 - Available