Search for contacts filtered by group
Article ID: 92741
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Desk Manager
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
If I search for contacts in the contact list, I do not have the possibility to filter for groups.
Can I use the "Additional Search Arguments" field for this?
Environment
CA Service Desk 17.1 and higher
Resolution
This is not possible.
In the "Additional Search Arguments" field you can only use attributes from the cnt table and group is not part of it.
Feedback
Yes
No
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