DevTest Defects Reported in Out of Support Release

Products

• CA Application Test
• CA Continuous Application Insight (PathFinder)
• Service Virtualization

Issue/Introduction

Needing to have a defect fix in a DevTest release out of support.

Environment

All supported DevTest releases.

Cause

N/A

Resolution

When an issue is reported with a DevTest release that is end of service, support will do all we can to resolve the issue.

If there is already a fix for the reported issue, we will provide the patch and make sure it resolves the problem.  

If however we have no fix or the provided patch does not resolve the issue, as per Broadcom's policy, a new patch will not be provided.

At that time we suggest to upgrade to a supported release. 

If the problem still persists in the upgraded release, we will work with our sustaining engineering team to provide the need patch to resolve the issue.