CA AXA WEB APP for APM .NET Agent has no APM TRACE hyperlinks so no APM integration
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CA AXA WEB APP for APM .NET Agent has no APM TRACE hyperlinks so no APM integration

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Article ID: 92393

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Updated On:

Products

CA Application Performance Management SaaS CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

A CA APM .NET application has been defined as a CA AXA WEB APP and the "APM SETUP" for the WEB APP has been completed.
AXA App Sessions show NETWORK traces but no "APM TRACE" hyperlinks are visible so the AXA-APM integration functionality is not working.

Environment

Digital Experience Insights DXI (APM/AXA SaaS)

Cause

The .NET agent profile required 2 additional properties to be enabled for the Browser Agent to enable the full integration.

Resolution

Enable these properties in .NET agent profile:
introscope.agent.browseragent.responseCookieEnabled=true (already exists in agent profile and just needs to be changed)
introscope.agent.browseragent.corguid.enabled=true (hidden property and needs to be explicitly added to agent profile)
Both properties are dynamic so the change to their values is processed dynamically by agent without need for IIS restart.

Additional Information

NOTE: The property "introscope.agent.browseragent.corguid.enabled" is only currently documented for Java agent but it is also valid for .NET
https://docops.ca.com/ca-application-performance-management-digital-experience-insights-from-ca/ga/en/implementing-agents/java-agent/configure-the-browser-agent/browser-agent-advanced-configuration/browser-agent-properties 
(Support will request a documentation update)