Push notification is not working in Advanced Authentication
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Push notification is not working in Advanced Authentication

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Article ID: 92349

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Updated On:

Products

CA Advanced Authentication CA Strong Authentication CA Risk Authentication

Issue/Introduction

Google FCM certificate has a validity of one year and any solution using Google FCM service for Push notification has to replace the certificate before it gets expired.

Device registration is happening successfully but during authentication , push notification is not getting on the device

Below are the logs:

2018-04-19 12:40:11,931 [http-nio-8080-exec-6] INFO pns.fcm.SSLUtils(53) -> connection got successful

2018-04-19 12:40:11,971 [http-nio-8080-exec-6] ERROR aa.pns.PushNotificationService(90) -> Failed to notify device. javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)

Environment

Release Version: 9.x

Component: AuthMinder(Arcot WebFort)

Resolution

Google FCM certificate has a validity of one year and any solution using Google FCM service for Push notification has to replace the certificate before it gets expired. I am attaching a document which talks about the solution, please review the document for the solution and there is a modified trust store as well which is attached here.

Please reach out to Support teams for any clarifications.

Attachments

1558536293508Documents.zip get_app