Adding comments in the CA Automic Web Interface to restarted jobs not possible
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Article ID: 92345
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
In Automic Web Interface (AWI) it is not possible to add comments to jobs which were restarted. It is possible to enter a comment (and press either the button "Add Comment" or "Add comment & Close") but the comment is not saved. Therefore, when reopening the comment afterwards the newly added input is not available and visible.
Adding Comments:
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Reopening Comments:
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Environment
N/A
Cause
A bug has been fixed where comments could not be added to restarted tasks. Comments could only be added to their original executions, i.e. reference. The system attempted to add comments of restarted tasks to their RunID, and not to their reference RunID. However, comments of restarted tasks are always registered to the RunID of the root execution, i.e. the very first execution that has been restarted. The AWI now extracts the reference RunID and adds the comment to that.
Resolution
Update to a fix version listed below or a newer version if available.