EEM Authentication for JasperServer Reports

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

This article clarifies if EEM can be integrated with JasperReports for authentication purposes.  

Is authentication for JasperReports through EEM possible? 

Environment

WINDOWS

Resolution

1. JasperReports is not certified and cannot be integrated with EEM at present. Please raise an Enhancement Request (Idea) in CA Communities for this to be considered in future releases:

https://communities.ca.com/community/ca-service-management/content?filterID=contentstatus%5Bpublished%5D~objecttype~objecttype%5Bidea%5D

2. If you need to authenticate JasperReports users in LDAP, you can point JasperReports directly to an LDAP. See below URL:

https://docops.ca.com/ca-service-management/17-1/en/integrating/cabi-jasperreports-server-r6-3-0-for-ca-service-management/configure-cabi-jasperreports-server-for-ca-service-management/install-and-configure-cabi-jasperreports-server-r6-3-0-for-ca-service-management#InstallandConfigureCABIJasperReports%C2%AEServerr6.3.0forCAServiceManagement-Step7.2(Optional):ConfigureCABIJasperReports%C2%AEServerr6.3.0touseLDAP