Time related fields in the NAS alarm tables in DX UIM

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

What do the "TIME" fields mean in the alarm tables?
What do the TIME fields correspond to in the NAS_ALARMS the NAS_TRANSACTION_SUMMARY and the NAS_TRANSACTION_LOG tables?

Environment

DX UIM 20.4.* / 23.4

Cause

Guidance

Resolution

NAS_ALARMS

[time_origin] corresponds to the date and time when the alarm was originated
[time_arrival] corresponds to the date and time when the alarm arrived to the nas
[nimts] corresponds to the epoch format of the [time_origin].nas_alarms

NAS_TRANSACTION_LOG

[time] This value corresponds to the date and time each instance of the alarm was originated. In the first occurrence of the alarm this field correspond to the [time_origin].nas_alarms
[nimts] corresponds to time_origin.nas_alarms

NAS_TRANSACTION_SUMMARY
[created] Normally the created field corresponds to the date and time of the first occurrence of the alarm (so it corresponds to the [time_origin].nas_alarms and [time].transaction_log of the first occurrence of the alarm)*
*If the NAS is configured to NOT "Accept automatic 'acknowledgement' of alarm, (Nas setup key: "allow_close_on_suppkey = no") the Created field might not correspond to the [time_origin].nas_alarms. When "Accept automatic 'acknowledgement' is not active, the level 0 alarms (Clear alarms) do not close the alarm. When the "Accept automatic 'acknowledgement' option is ticked (it is by Default when a clear alarm arrives it automatically acknowledges the alarm. Any new occurrence after being cleared and acknowledge will be a new alarm (new nimd).
When the "Accept automatic 'aknowledgement' option is NOT ticked, a clear alarm is treated as a normal alarm: it will have the same nimid. In this case when a clear alarm comes in it doesn't close the alarm and it resets a the [created].nas_transaction_log. In this cases the [created].nas_transaction_log does not correspond to the time_origin].nas_alarms but it would match instead the [time].transaction_log of the first occurence right after the clear alarm.

[closed] This is only filled when the alarm is acknowledged and corresponds to the time when the alarm is acknowledge.

[nimts] This is the date and time of the first occurrence of the alarm. (same as [time_origin].nas_alarms)

[time] This corresponds to the date and time of the last event change of the alarm (And it is the same value as the [time] field of the last occurrence of the transaction_log)

NOTE: The "time" field in the NAS_TRANSACTION_SUMMARY only updates when the "event" number increases. (When a new suppressed occurrence triggers an event change)
The "time" filed in NAS_TRANASACTION_LOG instead increases and changes at every occurrence (including identical re-occurrence)
Identical alarms, and with this saying, exact identical copies of the same alarm increase the suppcount only. When an identical alarm arrives, the suppcount increases, the NAS_TRANSACTION_LOG adds one row, but the NAS_TRANSACTION_SUMMARY time field is not updated.
The NAS_TRANSACTION_SUMMARY time is updated with the last occurrence of NAS_TRANSACTION_LOG only if the event increases.
The Event increases only if something changes in the alarm like, the severity, or a numeric change increases. (Numeric Changes are ignored by default configuration in the nas). If the same alarm contains different message instead, it will create brand new alarm.

IM - ALARMS DETAILS
[Time Received] Corresponds to the "time" field in the nas_transaction_summary
[Time Origin] Corresponds to the "time_origin" of the NAS_ALARMS and "created" field in the nas_transaction_summary.
[Time Arrival] Corresponds to the "time_arrival" field of the NAS_ALARMS (which is the time stamp of when the alarms was actually received by the nas)

IM - ALARM HISTORY
[Time Created] Corresponds to the [created] .nas_transaction_summary.
[Time] Corresponds to the [time] .nas_transaction_summary