Dollar Universe Adding Future Launches Command fails with unclear error message

Products

• CA Automic Dollar Universe

Issue/Introduction

When the command is executed as:

uxadd fla exp MU=LD0MU UPR=PURGE USER=univadm lstart="(08/29/2018,1650)" lend="(08/29/2018,1700)" pdate="08/29/2018" 

Following error message is displayed:

Command : uxadd fla exp mu=LD063APP8501 upr=PURGE user=univadm lstart=(08/29/2018,1650) lend=(08/29/2018,1700) pdate=08/29/2018 exlw=(0000,0000) nseq=0000 prty=100 queue=SYS_BATCH vses=000 vupr=000 noforce nocentral norestart nobypass nopartage vartsk 

process_create error 
command in error!! 


 

Environment

CA Automic Dollar Universe all OS

Cause

The submission account does not exist in the node when the future launch is to be created.

Resolution

Checking universe.log file during command execution the following messages were found:

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2018-08-30 09:09:44 |ERROR|X|IO |pid=5271.140271845091072| xn_get_id | O_TYPE_USER ID not found for <univadm> 
| 2018-08-30 09:09:44 |ERROR|X|IO |pid=5271.140271845091072| o_io_cache_data_provider_ | Error getting ID for <univadm>: 600 
| 2018-08-30 09:09:44 |ERROR|X|IO |pid=5271.140271845091072| populate_sbart_for_create | cannot read USER id [univadm], err=[600] 
| 2018-08-30 09:48:19 |ERROR|X|IO |pid=5271.140271861876480| xn_get_id | O_TYPE_USER ID not found for <univadm> 
=================================

The submission account univadm does not exist in the node when the future launch is to be created.

To solve the issue create the submission account via UVC console or by using the command

UXADD USER USER=univa PROF=PROFADM