Agent install fails with error "JRE libraries are missing or not compatible...."
Article ID: 91807
CA Workload Automation AgentsCA Workload Automation AE - Business Agents (AutoSys)CA Workload Automation DE - System Agent (dSeries)CA Workload Automation Agent
Agent installation failed with error message: JRE libraries are missing or not compatible.... Install documentation for 11.3.7 does not specify JRE pre-requisites for RHEL Linux x64 7.x. what are we missing?
Release: Component: SYSAGD
While its routine, the agent's installer uses system /tmp to deploy temporary files and to launch the jre. It creates the /tmp/install.dir.<PID> directory, with the ../Linux/resource directory, containing the jre. For example, /tmp/install.dir.31218/Linux/resource with drwxr-xr-x 6 root root 211 Sep 23 2016 jre -rw-r--r-- 1 root root 200069120 Apr 16 12:34 vm.tar
Check, if you could run "jre/bin/java -version"; if it shows 'permission denied' error, most likely it would mean that the /tmp itself prevents java from running, and, in turn, the agent's installer throws the error about jre libraries.
One of the reason could be that the /tmp was mounted with the 'noexec' option. Hence, you might either re-mount the partition with no 'noexec', or to redefine the IATEMPDIR variable to point one to the local filesystem, e.g.