How to Revert/Rollback after an Applications Manager upgrade

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

This article documents the process required to rollback to a previous Applications Manager version after an upgrade has been completed. The following actions must be taken before upgrading:

1. Stop Applications Manager and all Remote Agents
2. Make a backup of the Applications Manager's database schema
3. Make a copy of the Applications Manager $AW_HOME or %AW_HOME% (Windows) directory.
4. If rolling back Remote Agents, make a copy of their $AW_HOME or %AW_HOME% (Windows) directories as well.

Environment

Release:
Component: APPMGR

Resolution

To rollback:

1. Stop Applications Manager
2. Revert Applications Manager database schema from backup
3. Replace Applications Manager HOME directory with backup HOME directory ($AW_HOME or %AW_HOME% in Windows)
4. If rolling back Remote Agents is required, replace Agent's HOME directory with backup HOME directory ($AW_HOME or %AW_HOME% in Windows)

While not necessary, running awinstall option 1 to check data is generally recommended after rollback is complete.