UAT embedded entitlement manager not able to login with eiamadmin

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

We have problem now to access embedded entitlement manager with ID eiamadmin , the password key in is correct however it could not login and without any error return.

Environment

Embedded Entitlements Manager 12.51.0.4

Cause

The problem seems to have been triggered due to the server upgrade from SUSE Linux Enterprise Server 11 SP4 to 12 SP3

Resolution

Upgrade CAPKI to CAPKI5
CAPKI5 is required for SuSE 12