hdb.exe high CPU Usage
Article ID: 9100
Updated On:
Products
Issue/Introduction
The UIM robot's hdb.exe CPU usage is unexpectedly high (> 50% )
Environment
UIM : All supported versions
Cause
Usually we see this when there is a logmon probe on the affected robot that is monitoring a very busy log file or a very large number of log files or with ntevl doing the same.
Resolution
- Check if there is any logmon probe on the affected robot.
- If so, deactivate it. If after deactivating the logmon probe the CPU usage of the hdb.exe drops down to normal, you will know that is logmon what is causing this issue.
- Drill down into the different logmon profiles and try to locate which profile/s is overloading the robot.
- Locate any profile where logmon is scanning a very large number of log files (Eg. using wildcards *.log) and/or with a polling period too short (5 sec).
The same is applicable to ntevl
Additional Information
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