Detailed Description and Symptoms
U02001040 Error in function 'CreateProcessAsUser', error code '1314', error description: 'A required privilege is not held by the client.'.
U02001000 Job 'JOBNAME' could not be started. Error code '1314', error description: 'A required privilege is not held by the client.'.
U02000005 Job 'JOBNAME' with RunID 'XXX' started.
U02001040 Error in function 'CreateProcessAsUser', error code '2', error description: 'The system cannot find the file specified.'.
U02001009 Agent cannot find file 'C:\Automic\Automation.Platform\Agents\windows\temp\JAAEIPNP.TXT.BAT'.
Product: Automic Automation
Component: Windows Agent
Version: any version
2) Be sure that the logon= setting in the Agent's ini file is set to logon=1
3) Be sure that UAC (User Account Control) is turned off (NOTE: Changing your UAC setting in Windows will require a restart of the Windows Server).
4) Alternatively, if unable to turn off UAC, change Policy using gpedit.msc to Disable the following:
5) Restart the server after making changes to the security settings.
If the above steps were tried and the error still persists, please contact Support and send the following:
*) A screenshot of the User Rights Assignments for the user starting the Agent (show each Windows OS Rights above)
*) The Agent log from startup and with the error reproduced
*) A screenshot showing that UAC is turned off