An AwE-5107 awcomm connection error is generated when trying to start a new Unix agent.

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

An AwE-5107 awcomm connection error is generated and displayed in the RmiServer log when trying to start a new Unix agent, similar to this:

ErrorMsg: AwE-5107 awcomm connection error
Details:  <ip address>:<awcomm port number>
java.net.ConnectException: Connection timed out

Environment

Automic Applications Manager-OS400 Agent
9.3X, 9.4X,9.5X

Cause

An awcomm connection error can occur when the port selection for the awcomm process encounters a conflict of some type.  The port could be in use or blocked by a firewall.  In situations where there are no port conflicts, the port is not in use, or if there is no firewall, you may need to have your System Administrator check the /etc/resolv.conf and/or the /etc/hosts files to ensure the information is correct.

Resolution

The resolver library routines provide access to the Internet Domain Name System (DNS).  When these routines are first invoked by a process, they read information contained in the resolver configuraton file. This file contains a list of keywords with uer-specified values that provide various types of resolver information.

The resolv.conf file is optional. However, if it isn't present:

--> the resolver library routines look in /etc/hosts only to resolve the hostname
--> the domain name is determined from the hostname
--> the domain search path is constructed from the domain name.

A System Administrator should review these files and make changes as deemed appropriate.