AwE-9999 error seen when minimized Process Flows are restored

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

AwE-9999 error seen when minimized Process Flows are restored

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Detailed Description and Symptoms

When a Process Flow that is minimized is restored it gives an AwE-9999 error pop up.

Investigation

This is a known issue. When a process flow is being edited and is on the 'Components' tab, minimizing it using the '-' button (top right corner of the process flow) and then restoring it by clicking on it in the bottom taskbar of the GUI generates an AwE-9999 error.

Solution

The workaround at this time is to work around the error by hitting on 'OK' for the error pop-up followed by closing the module. Alternatively, avoid using the minimize button while in the components tab for the time to prevent the error from popping up.