Detailed Description and Symptoms?
The Banner Agent Help guide, section "2.8 Modifying the gjajobs Script" shows where you add a line to export the env variable workDir but it doesn't set it.
It has the following:
#the following variables must be set and exported for Automic
UC4capture=true
AGENTNAME=<UC4_Banner_AgentName>
captureDir=<path to Automic Banner agent capture directory>
export workDir AGENTNAME captureDir
Investigation?This is a documentation error. It should include workDir
Solution?#the following variables must be set and exported for Automic
UC4capture=true
AGENTNAME=<UC4_Banner_AgentName>
workDir=<path to Automic Banner agent directory>
captureDir=<path to Automic Banner agent capture directory>
export workDir AGENTNAME captureDir