Banner RA Job Capture

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Banner RA Job Capture

Environment

Release: AOMBOA99000-3.0-Automic-Operations Manager-Business Objects Agent
Component:

Resolution

Detailed Description and Symptoms

Everything seems to be right but Applications Manager is still not capturing jobs marked for capture. 

Investigation

Double check that there are no errors in the capture log.    If you have enabled job capture and it has not started capturing jobs you will want to restart the Banner RA Agent.  If it still does not work please check permissions on the capture directory to make sure the banjobs user has write access.

Solution

The banjobs user does need write access to the capture directory and when capture is enabled the agent will need to be restarted.  If this is still not working please contact support.