AwE-5008 LDAP error after upgrading to 8.0 SP9: javax.naming.InvalidNameException: Invalid name: @9

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

AwE-5008 LDAP error after upgrading to 8.0 SP9: javax.naming.InvalidNameException: Invalid name: @9

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Detailed Description and Symptoms

?After and upgrade to AM 8.0 SP9, users are unable to login to the AM GUI using their LDAP users. The following error is seen:

 

ErrorMsg: AwE-5008 LDAP authentication error (7/12/12 10:32 AM)

Details: null

javax.naming.InvalidNameException: Invalid name: @9

at javax.naming.ldap.Rfc2253Parser.parseAttrType(Unknown Source)

Investigation

?It was seen that after the upgrade, that the value of URL in the LDAP location info (LDAP configuration tab of the Master's agent) had a lot of @ symbols. Essentially the / symbol was getting replaced.

 

Before upgrade to SP9:

ldap://ldap.automic.com:389

After upgrade to SP9:

ldap:@9;@@9;@ldap.automic.com:389

Solution

This issue is currently being investigated by our Development team and a fix will be evaluated for inclusion in a future service pack.

However, at this time, the workaround is to login as a non-LDAP user and edit the URL value in the LDAP location info to its original value. Following this, stop/restart all Master processes.