AS/400 Filetransfer Job fails with the error message "U0011416 Filetransfer partner "Agent" terminat

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

AS/400 Filetransfer Job fails with the error message "U0011416 Filetransfer partner "Agent" terminat

Environment

Release: AOATAM99000-8.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms

A Filetransferjob involving an AS/400 agent fails with the error message written in the statistic detail window of the JOBF:

U0011416 Filetransfer partner "Agent" terminated connection.

In the detail window.?

Investigation

Further Investigation shows the follwing error message in the agent logfile:

Receive-Error: 3426 = A connection with a remote socket was reset by that socket.
U2002036 Could not receive anything from partner 'Agent'. Error code '3426'.
U2000007 Terminated connection to Executor 'Agent'.
U0011416 FileTransfer partner 'AGENT' terminated connection.
U0011409 FileTransfer 'RUNID' ended abnormally.

 

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Solution

The Error "Receive-Error: 3426 = A connection with a remote socket was reset by that socket" Is an OS or Network error that is captured by the logfiles of Automic, this is not a Automic error.

This is an issue that has to be solved by the As/400 or Network-Administrator.

Internet investigation searching for the error message:

Information that i found: these are issues on AS/400 side or issues with the network connection to As/400.

Here is a link to an IBM article that deals with this issue:

http://publib.boulder.ibm.com/infocenter/iseries/v5r3/index.jsp?topic=/ddp/rbal1reqfail.htm

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