After upgrade can't log into GUI

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

After upgrade can't log into GUI

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Symptoms

After an upgrade, when you try and log into the GUI, you recieve the following error:

java.sql.SQLException: ORA-01403: no data found

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Cause

This appears to be related to deleting needed roles.

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Resolution

Run awinstall, confirm the settings, enter the Database password, then when it gets to the menu enter:

02 Reapply portions of upgrade ...

then

03 Set Dba Information

Exit out after this, restart the instance, and you should be able to log in.