After upgrading to the RA Banner Agent v3.5.3 from a lower version, Banner jobs fail.
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After upgrading to the RA Banner Agent v3.5.3 from a lower version, Banner jobs fail.

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Article ID: 90400

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

After upgrading to the RA Banner Agent v3.5.3 from a lower version, Banner jobs fail.

Environment

Release: AOMBOA99000-3.0-Automic-Operations Manager-Business Objects Agent
Component:

Resolution

Applicable toBanner RA Agent Versions:  3.5.3 and above

Error Message Details:

/opt/am8/Banner/UBAN/UC4gjajobs.shl: test: argumentexpected

Symptoms

After upgrading to the RA Banner Agent v3.5.3 from a lower Agent version, Banner jobs fail and you see an error similar to the one above displayed in  the job log.


Cause

In Banner RA Agent versions prior to v3.5.3 the Banner program password was displayed as one of the parameters of the process at the command line for the UC4gjajobsCustom.shl script.  To prevent that, the script was changed (See PRB0190722 Fix) to use the environment variable 'UC4Pass' as the fourth prompt when the UC4gjajobsCustom.shl script is called. 


Resolution

As a result of the changes made to the CU4gjajobsCustom.shl script to resolve PRB0190722, the UC4gjajobsCustom.shl script now uses the environment variable 'UC4Pass' as the fourth prompt instead of displaying the Banner password on the command line.  After upgrading, it will only show the letter 'p'.  Issuaing a ps -ef|grep UC4gjajobsCustom command will no longer show the password.  Example command line results are shown below.

Before upgrading:

user11111 0 13:15 ? 00:00:00 sh /v9/RA_

BANNER1/banwrk/UC4gjajobsCustom.shlgurpded C banner banner 763

NOPRINT

After upgrading:

user11111 0 13:15 ? 00:00:00 sh /v9/RA_

BANNER1/banwrk/UC4gjajobsCustom.shlgurpded C banner p 763NOPRINT


To retain or reinstate the legacy behavior where the password is displayed in the process command line of UC4gjajobsCustom.shl script, set and export the variable HIDE_PASS=no in the Banner Environment file, and restart the agent.

UNIX/Linux:  HIDE_PASS=no; export HIDE_PASS

Windows:  set HIDE_PASS=no