As/400 Agent can't be restarted after ending abnormally

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

As/400 Agent can't be restarted after ending abnormally

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms

 

As/400 Agent can't be restarted after ending abnormally

  
 

Investigation

 
The following error can be found in the Joblog:

 

error binding socket, 3420

 

The Port the Agent uses is still blocked by the operating system!

 

 

Solution

 

 

 

 Take the following steps on the AS/400:

 

.) Sometimes it is enough to just run *cnn to free the port

 

But if this does not help please perform the following steps:

        
.) Enter the command NETSTAT + Enter

 

.) Then chose Option 3 + Enter

 

.) Then search for the agent port 

 

.) End it with option 4  

 

.) Restart the Agent!