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Error when running the UserInterface SETUP.exe from the AE Image folder

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Article ID: 90182

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error when running the UserInterface SETUP.exe from the AE Image folder

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms

Error when running the SETUP.exe from the AE Image folder: Could not open the file named: C:\Documents and Settings\sdadala-c\Desktop\Automation.Engine_UserInterface_Java_9_9_4+hf.4.build.195 (1)\9.00A\UserInterface\windows\SETUP.LST

Solution

There is an issue with the file name being too long. Try moving the image folder directly to C:\ and then run the SETUP.exe again.