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Error appears when trying to load RM WebGUI

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Article ID: 90170

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error appears when trying to load RM WebGUI

Environment

Release: AUTSER99000-1.0-Continuous Delivery Automation-Services
Component:

Resolution

Symptoms

The following message appears when tyring to load the RM WebGUI:

Calling LoadLibraryEx on ISAPI filter "C:\Windows\Microsoft.NET\Framework\v4.0.30319\\aspnet_filter.dll" failed


Cause

Incorrect syntax from .NET installation.


Resolution

1. Click on your computer icon in IIS

2. On right side, you see ISAPI filters - Click

3. Pick up the Filter name ASP.Net_4.0_64bit  and its path MIGHT HAVE AN EXTRA \ IN THE PATH,

 %windir%\Microsoft.NET\Framework64\\v4.0.30319\aspnet_filter.dll

 4. restart IIS - should resolve the error.