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jobcapture.shl script is missing from the capture directory

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Article ID: 90132

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

jobcapture.shl script is missing from the capture directory

Environment

Release: AOMBOA99000-3.0-Automic-Operations Manager-Business Objects Agent
Component:

Resolution

Detailed Description and Symptoms

 
The jobcapture.shl is missing from the capture directory in RA Banner 3.5.1

Investigation
The jobcapture.shl script is not being created on new Banner Agent installations.
When the agent is creating the scripts that it requires it first creates a KILLJOB.shl script in the working directory.
It then is supposed to create jobcapture.shl in the work/capture directory. Instead it creates the jobcapture.shl but names it KILLJOB.shl.
The result is that there is an extra KILLJOB.shl in the capture directory whichis harmless, but there is no new jobcapture.shl created.
So new installs will not get a jobcapture.shl script.

Solution

The work around is to rename the capture/BANNERKILL.shl to jobcapture.shl.