How does a customer contact OSI for support?

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

How does a customer contact OSI for support?

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Symptoms

How does a customer contact OSI for support? 

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Cause

 

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Resolution

OSI customers can call into their Client Care for support. Have them call 1 888 443 5767 and choose DNA Operations to open a support request with OSI. They should also be able to open a compass case, but should have instructions on how that is done.